I'm grinchy, on edge and super stabby

When I went on leave last Friday, our assistant was supposed to send a client some documents and copy me.

She had the whole day to do it but she still hadn't done it by 2.45ish when I left.



In terms of SLA, we have to send these things by the 15th of every month. So on Monday the 15th (while on leave), I sent her an SMS to check if it was done.

No reply.

So I thought I'd leave it especially since I was in the sticks and couldn't do anything about it anyway.

On Sunday I checked my work emails and saw that I wasn't copied into anything. It was late at night so I decided to wait for the morning.

Yesterday I sent her another message (this time she's on leave) to check on this thing.

An aside - I normally wouldn't go to these extremes but this is a Very Difficult Client (and I'm being kind here), we've already had run-ins, and ultimately, it's my butt on the line.

Again, no reply immediately but about 4 hours later, she sends me a whatsapp saying all is well and to have faith in her and her work.



So this sends me over the edge.

Once I calmed down a little, I simply thanked her for confirming that the documents were sent and the reason I've been chasing up is we've given him our word and I have heard nothing.

Of course no answer.

I'm going to have to make a meeting with her and document exactly what my expectations are. I can't have this nonsense when I'm trying to build relationships and increase credibility with these clients who are already a little bit unsettled by changes in the company.

 That's one!



The other thing is my kids seriously have stopped listening.

One on one they are angels, but together, they're being "demanding" and they just simply ignore me.

I thought we needed something "fun" to do to decompress so I took the two of them to do a Santa's workshop thing. Biscuits, icing, that kind of thing....

R30 each for 45 minutes, but think of it as babysitting!!!

I had 20 minutes of lovely shopping, went to sit down and ordered a tea and French toast (hadn't had lunch yet). The tea just arrives and I drink about half a cup when I had to go fetch them.

That cup was half cold when I got back and my French toast had arrived.

Aside - why mess with something when it's perfect? Nino's have changed the way they do French toast  - they now dip it in cornflakes and it's deep fried. Horrible. You can't even taste the egg in the bread. If I wasn't shaking from hunger (literally), I'd have sent it back and asked for normal French toast.

Ate about a half a slice when C wanted to go pee.


K said she didn't need to so off I run with a waiter watching the one and my HUGE trolley full of Mr P Home stuff (I'm a fast shopper - I don't dilly-dally).

Get back with C, have ONE slice of toast and half a cup of lukewarm tea and K says she needs to pee.

I said you can wait til we're done and you know what she said? If I pee in my skirt, it's your fault.

FOR THE LOVE!

So I just gave up!

I rushed to the manager, asked for the bill, paid and rushed the kids out of there.

While in the loo, I remembered the trolley, went back and got them home.

This is after they don't want to listen and walk nicely in the parking lot FULL of cars because it's Christmas.



And then it rained.

When we got home, the kids and I rushed in, I obviously tossed my packets on the tiles with a bit too much force and heard it - two of my three lovely little bowls had cracked.

Perfect.

So I put the kids in time-out for not listening, and wrapped the bowls right up.

Isn't that just the perfect end to a "lovely" afternoon?

And now I'm having a time-out writing to all of you.

Once I hit publish, I'm going to have a lovely mug of tea and ignore everyone even if the house burns down around me.

Are you at least full of the joys of Christmas?


PS I caught my new nanny SWEEPING my natural fibre carpets (so all the threads are pulling loose). Of course I freaked out and she said, "Ma'am {that's another story all on its own}, the vacuum cleaner's been broken for three weeks"

FOR THE LOVE!

PPS is my word of the year supposed to be patience?